Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: Your name, email address, and phone number.

• Order information: Billing and shipping addresses, products purchased, and order history.

• Payment information: Payment status and transaction references provided by our payment partners.

• Technical information: Your IP address, browser type, device information, and website activity.

• Customer support information: Messages, photographs, unboxing videos, and other evidence you submit regarding an order.

Payment processing is handled by Razorpay.

2. How We Use Your Information

We use personal information to:

• Process orders, confirm payments, and arrange delivery.

• Send order confirmations, tracking details, and service updates.

• Respond to enquiries and review return or refund requests.

• Maintain website security and investigate suspected fraud.

• Understand website usage and improve our products and services.

• Meet applicable legal, accounting, and recordkeeping requirements.

Where required, we obtain your consent before sending promotional communications or using optional tracking technologies.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to support functions such as shopping carts, account access, and saved preferences.

You can manage cookies through or your browser settings. Disabling certain cookies may affect website functionality.

4. Sharing Your Information

We share relevant personal information with service providers where necessary, including:

• Courier and logistics partners for order delivery.

• Payment providers for payment processing and refunds.

• Website hosting, technology, and customer support providers.

• Analytics and advertising partners, where these services are enabled.

• Authorities or professional advisers where required by law or necessary to address legal claims.

Some service providers may process information outside India.

5. Unboxing Videos & Claim Evidence

If you submit an unboxing video, photographs, or other claim evidence, we use this material to verify your concern, investigate the issue, and resolve your request.

Please avoid including unrelated personal information, payment details, or other people in your recordings.

Relevant evidence may be shared with courier partners or service providers when necessary to investigate the claim.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no online system or transmission method can guarantee complete security.

7. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including order fulfilment, customer support, dispute resolution, and applicable legal or accounting obligations.

Retention periods may vary according to the type of information and the reason it is held.

8. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, or to withdraw consent where processing relies on consent. We will review requests in accordance with applicable law.

Some information may need to be retained to fulfil legal obligations or resolve outstanding transactions or disputes.

To stop receiving promotional communications, use the unsubscribe option where available or contact us. You may still receive necessary messages about your orders or service requests.

9. Children’s Privacy

Our website is intended for adults making purchases. Products designed for children should be purchased by a parent or guardian.

If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

10. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, practices, or applicable requirements. The latest version will be published on this page with an updated date.

12. Contact Us

For privacy questions or requests, please contact:

Business Name: Paradise Enterprises
Website: theparadisebeauty.com
Privacy Contact: +91-6280240512
Email: theparadisebeauty7@gmail.com
Phone: +91-6280240512